Design Effortless User Journeys in the experience Age

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Expert Interview: Bianka McGovern, VP, User Experience at Goldman Sachs

Expert Interview: Bianka McGovern, VP, User Experience at Goldman Sachs

Bianka McGovern, VP of User Experience at Goldman Sachs. She was one of the keynote speakers at Experience Design Week last February 25-27 in Denver, CO. Ahead of her keynote Bianka gave her insights on the following:

  • Her role as an experience designer 
  • The difference between experience design and user experience
  • Why service design methods are effective 
  • The importance of designing beyond the product


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