Expert Interview: Bianka McGovern
Bianka McGovern, VP of User Experience at Goldman Sachs. She will be one of the keynote speakers at Experience Design Week this February 25-27 in Denver, CO. Ahead of her keynote Bianka gave her insights on the following:
- Her role as an experience designer
- The difference between experience design and user experience
- Why service design methods are effective
- The importance of designing beyond the product
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