February 25 - 27, 2019
The Oxford Hotel | Denver, CO

Jose Mateo


Design Thinking and Strategy Formulation Senior Internal Consultant
Verizon Wireless


6:00 AM Sunrise Yoga

A traditional - balanced and gentle, beginners Yoga class; with a steady flow and relaxation between postures, and guided instruction throughout.

1:20 PM How Design Thinking and the “Playing to Win” Strategy Framework Inform, and Amplify Each Other

+ How and where to sprinkle Design Thinking tools into your Strategy Formulation Process
+ Leveraging Strategy to Focus your Customer Journey Improvement road map
+ Connecting seams between systems, processes, and organizations to delight customers



Check out the incredible speaker line-up to see who will be joining Jose.

Download The Latest Agenda