Customers interact with our brands in a multitude of ways both within and outside our control. How do we make sure every customer touch point builds on a cumulative experience and leads to a rewarding relationship?
Form-factors, technology and the rules of engagement are all in a constant state of flux. Effective Experience Design Principles help brands nurture strong customer relationships in a dynamic world.
Learn how to:
• Craft principles that put your brand top of the customer’s mind through your product experience.
• Develop complementary organization wide and product specific principles.
• Blow minds, warm hearts and get that paper.
Check out the incredible speaker line-up to see who will be joining Liam.