Live Chat Software
February 25 - 27, 2019
Denver, CO

Pamela Walshe


VP, Experience Strategist
Wells Fargo


1:30 PM CLOSING KEYNOTE Design in the Age of AI

Now that the Fourth Industrial Revolution is here, big changes are on the horizon for how we and our customers work and live.  What does this mean for those of us in the business of service and software design?  How can design principles inspire us and guide us as we navigate the accelerated change that artificial intelligence will bring for our organizations and our customers?

In this riveting closing keynote, Robin and Pamela will:

+ Define the Fourth Industrial Revolution
+ What it means for the future of work
+ What is the role of design in this era and what are the new principles for design in the age of artificial intelligence


Check out the incredible speaker line-up to see who will be joining Pamela.

Download The Latest Agenda